搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

What am I doing wrong/What should I do?

  • 1 个回答
  • 8 人有此问题
  • 5 次查看
  • 最后回复者为 Helper7677

more options

When I try to download Firefox the following happens: 1. The pop-up screen asks if I would like to run or save. As instructed, I click run. 2 A "verifying" pop-up labeled Internet Explorer- Security Warning comes up and asks me if I would like to run or don't run. I click run. 3. Another screen pops up and is labeled Open With, and asks me to choose which program I want to use to open the following file: "Firefox%20Setup%204.0.1[1].exe". As recommended I choose Internet Exlporer. Then I click run again on another pop up. And then the very first pop-up shows up again. Then #1 occurs and so on, then repeat.

When I try to download Firefox the following happens: 1. The pop-up screen asks if I would like to run or save. As instructed, I click run. 2 A "verifying" pop-up labeled Internet Explorer- Security Warning comes up and asks me if I would like to run or don't run. I click run. 3. Another screen pops up and is labeled Open With, and asks me to choose which program I want to use to open the following file: "Firefox%20Setup%204.0.1[1].exe". As recommended I choose Internet Exlporer. Then I click run again on another pop up. And then the very first pop-up shows up again. Then #1 occurs and so on, then repeat.

所有回复 (1)

more options

The best method to install Firefox,

  1. right-click the download button and, in IE, choose "Save Target As", and SAVE the download to your hard drive (save to the Desktop so that you can find it),
  2. do not click the "Run" button as shown in the link below,
  3. then exit the browser that you are using,
  4. double-click the installer that you just downloaded and run the installation.
  5. See: http://support.mozilla.com/en-US/kb/Installing+Firefox