Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I reset password and I cannot log in. What gives?

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

vaisforlovers47
vaisforlovers47
more options

I reset my password and I cannot log in. I closed FF out and reopened and it still doesn't work. I registered with another email account because obviously it won't take my 1st email choice. So how do you change the password and then log in? Joanne

I reset my password and I cannot log in. I closed FF out and reopened and it still doesn't work. I registered with another email account because obviously it won't take my 1st email choice. So how do you change the password and then log in? Joanne

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"