Got a new dell laptop. adobe flash works on IE but not with Firefox. Manual installation failed. help!
When trying to install adobe plugin, it fails, as does trying to do it manually. When trying manually, it says to close firefox then it will work but it doesn't. Again, when under IE, adobe flash works but I prefer Firefox.
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IE and Firefox do not use the same version of the Flash Player.
- Download the setup file of the version of Flash used by Firefox from this link - http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe
- Close Firefox and any other web browser
- Run install_flash_player.exe to install Flash
If you are still having problems, the Adobe troubleshooting guide should help - http://kb2.adobe.com/cps/191/tn_19166.html
TonyE, thx. I'm missing something still. Once I close browsers, where/how do I run install_flash_player.exe ?
In step one you would have downloaded that file, if Firefox is using the normal configurations you should find it in the same location where you download any other files.
To find out where Firefox downloads files, in the options window go to the general panel and it should show where files are downloaded to. Alternatively if Firefox stores the history of downloaded files, open the downloads window (you can do that by using keyboard shortcut Control+J), right-click on the install_flash_player.exe entry in the download window and select "Open containing folder"
TonyE, I am using a new Windows 7 laptop which is in a docking station. The first time I went to power it down and undock it, I got a message that said do not undock - there are 51 updates. After these updates, I was able to follow your directions. Previously, there was apparently quite a bit missing. Thanks.