Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When opening Firebox, about:blank takes over, need help to remove

  • 1 个回答
  • 32 人有此问题
  • 1 次查看
  • 最后回复者为 alan_r

more options

About:blank has somehow gotten into my system. Whenever I log on to the internet through Firefox, many errors occur like timing out when searching, long neverending cycle to go to another site, open and closing tabs etc. I have noticed about:blank showing up in the taskbar at times, taking the place where mozilla firefox was before???? Need help in getting rid of this malicious software.

About:blank has somehow gotten into my system. Whenever I log on to the internet through Firefox, many errors occur like timing out when searching, long neverending cycle to go to another site, open and closing tabs etc. I have noticed about:blank showing up in the taskbar at times, taking the place where mozilla firefox was before???? Need help in getting rid of this malicious software.

所有回复 (1)

more options

About:Blank is normally just one of the options offered for opening Firefox -

Options>General>Start-up>you are offered three methods - opening in a blank page(About:Blank), home page, or as you finished last time.

If you think you have malware, I presume you have run an anti-virus scanner and a spyware removal program.

You should try the free download Malwarebytes -

http://www.malwarebytes.org/

For more general problems you should try running in Safe Mode, working your way through this -

https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes