Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I tried resetting my Master Password using "chrome://pippki/content/resetpassword.xul", but when I click on "Change Master Password" it asks for my CURRENT password. I don't have a current password, because I don't remember it and am trying to reset it!

  • 1 个回答
  • 6 人有此问题
  • 18 次查看
  • 最后回复者为 cor-el

KarenLB
KarenLB
more options

Using FF 4.01 for laptops & desktops, Windows XP 2002 SP3. I used "chrome://pippki/content/resetpassword.xul" to reset the Master Password. Then went to Tools/Options/Security, clicked on "Change Master Password". BUT it asks for my CURRENT password and new password. I don't know my current password. Is there a default Master Password that I need to input as the Current password?

Using FF 4.01 for laptops & desktops, Windows XP 2002 SP3. I used "chrome://pippki/content/resetpassword.xul" to reset the Master Password. Then went to Tools/Options/Security, clicked on "Change Master Password". BUT it asks for my CURRENT password and new password. I don't know my current password. Is there a default Master Password that I need to input as the Current password?

所有回复 (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

If you still have a Master Password set then it looks that resetting the MP hasn't worked.

If using the chrome url (chrome://pippki/content/resetpassword.xul) doesn't work then delete the files key3.db and signons.sqlite in the Firefox profile folder.

You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.