When I click the FireFox icon, nothing happens. It looks like it is starting to load but then doesn't. It appears the internet cache is not getting cleared. How do I clear this to get FireFox to execute?
When the above happens, I try to run CCleaner and it tells me I need to close FireFox before it will clean the files, but it is not running? It just shows internet cache file is there at 0kb.
When the above happens, I try to run CCleaner and it tells me I need to close FireFox before it will clean the files, but it is not running? It just shows internet cache file is there at 0kb.
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More likely an extension and "AVG Safe Search" is a distinct possibility, but only if you are using AVG antivirus application from Grisoft.com
If you were on Firefox 4 or 5 then you can get into safe mode with the least amount of difficulty. but you're not
- Safe Mode - MozillaZine Knowledge Base
http://kb.mozillazine.org/Safe_Mode - Problematic extensions - MozillaZine Knowledge Base
http://kb.mozillazine.org/Problematic_extensions
and if you can run okay in Safe Mode then you pretty much know the problem is an extension. Clearing cache using Firefox Tools > Options > Advanced > Network > Clear Now