Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I have received the message, "Sync encountered an error while connecting: Failed to connect to the server. Please try again." for the following two days!

  • 1 个回答
  • 26 人有此问题
  • 11 次查看
  • 最后回复者为 juato4

bkafrick
bkafrick
more options

Not sure what my next step is -- i've never encountered this before.

Sync log is below: 1309221690715 Service.Main DEBUG Exception: Login failed: error.login.reason.network No traceback available 1309221690767 Service.Main DEBUG Autoconnect failed: error.login.reason.network; retry in 751 sec. 1309221699680 Service.Main DEBUG Clearing sync triggers. 1309221705401 Service.Main DEBUG Clearing sync triggers. 1309221910352 Engine.Forms WARN GUID query returned undefined; turn on Trace logging for details. 1309221910352 Tracker.Forms WARN Attempted to add undefined ID to tracker 1309221913354 Service.Main DEBUG Clearing sync triggers. 1309221928390 Engine.Forms WARN GUID query returned undefined; turn on Trace logging for details. 1309221928390 Tracker.Forms WARN Attempted to add undefined ID to tracker 1309221931391 Service.Main DEBUG Clearing sync triggers. 1309221947224 Engine.Forms WARN GUID query returned undefined; turn on Trace logging for details. 1309221947224 Tracker.Forms WARN Attempted to add undefined ID to tracker 1309221950225 Service.Main DEBUG Clearing sync triggers. 1309221961126 Engine.Forms WARN GUID query returned undefined; turn on Trace logging for details. 1309221961126 Tracker.Forms WARN Attempted to add undefined ID to tracker 1309221965147 Service.Main DEBUG Clearing sync triggers. 1309221971985 Engine.Forms WARN GUID query returned undefined; turn on Trace logging for details. 1309221971985 Tracker.Forms WARN Attempted to add undefined ID to tracker 1309221974985 Service.Main DEBUG Clearing sync triggers. 1309221999922 Service.Main DEBUG Clearing sync triggers. 1309222425118 Service.Main DEBUG Clearing sync triggers. 1309222435499 Service.Main DEBUG Clearing sync triggers. 1309222441128 Service.Main INFO Logging in user bkafrick 1309222441640 Net.Resource DEBUG mesg: GET success 200 https://phx-sync390.services.mozilla.com/1.1/bkafrick/info/collections 1309222441640 Net.Resource DEBUG GET success 200 https://phx-sync390.services.mozilla.com/1.1/bkafrick/info/collections 1309222441640 Service.Main DEBUG Fetching global metadata record 1309222441641 Service.Main DEBUG verifyLogin failed: this[defer] is null JS Stack trace: ()@util.js:366 < WeaveSvc__remoteSetup()@service.js:1312 < ()@service.js:900 < WrappedNotify()@util.js:164 < verifyLogin()@service.js:851 < ()@service.js:1142 < WrappedNotify()@util.js:164 < WrappedLock()@util.js:132 < WrappedCatch()@util.js:106 < WeaveSvc_login()@service.js:1116 < _autoConnect()@service.js:1094 < ([object Object])@service.js:1102 < notify([object XPCWrappedNative_NoHelper])@util.js:1151 1309222441656 Service.Main DEBUG Exception: Login failed: error.login.reason.network No traceback available 1309222441656 Service.Main DEBUG Autoconnect failed: error.login.reason.network; retry in 936 sec. 1309222448509 Service.Main DEBUG Clearing sync triggers. 1309222512086 Service.Main DEBUG Clearing sync triggers. 1309223376852 Service.Main INFO Logging in user bkafrick 1309223377369 Net.Resource DEBUG mesg: GET success 200 https://phx-sync390.services.mozilla.com/1.1/bkafrick/info/collections 1309223377369 Net.Resource DEBUG GET success 200 https://phx-sync390.services.mozilla.com/1.1/bkafrick/info/collections 1309223377370 Service.Main DEBUG Fetching global metadata record 1309223377370 Service.Main DEBUG verifyLogin failed: this[defer] is null JS Stack trace: ()@util.js:366 < WeaveSvc__remoteSetup()@service.js:1312 < ()@service.js:900 < WrappedNotify()@util.js:164 < verifyLogin()@service.js:851 < ()@service.js:1142 < WrappedNotify()@util.js:164 < WrappedLock()@util.js:132 < WrappedCatch()@util.js:106 < WeaveSvc_login()@service.js:1116 < _autoConnect()@service.js:1094 < ([object Object])@service.js:1102 < notify([object XPCWrappedNative_NoHelper])@util.js:1151 1309223377391 Service.Main DEBUG Exception: Login failed: error.login.reason.network No traceback available 1309223377391 Service.Main DEBUG Autoconnect failed: error.login.reason.network; retry in 1607 sec. 1309223399275 Service.Main DEBUG Clearing sync triggers.

Not sure what my next step is -- i've never encountered this before. Sync log is below: 1309221690715 Service.Main DEBUG Exception: Login failed: error.login.reason.network No traceback available 1309221690767 Service.Main DEBUG Autoconnect failed: error.login.reason.network; retry in 751 sec. 1309221699680 Service.Main DEBUG Clearing sync triggers. 1309221705401 Service.Main DEBUG Clearing sync triggers. 1309221910352 Engine.Forms WARN GUID query returned undefined; turn on Trace logging for details. 1309221910352 Tracker.Forms WARN Attempted to add undefined ID to tracker 1309221913354 Service.Main DEBUG Clearing sync triggers. 1309221928390 Engine.Forms WARN GUID query returned undefined; turn on Trace logging for details. 1309221928390 Tracker.Forms WARN Attempted to add undefined ID to tracker 1309221931391 Service.Main DEBUG Clearing sync triggers. 1309221947224 Engine.Forms WARN GUID query returned undefined; turn on Trace logging for details. 1309221947224 Tracker.Forms WARN Attempted to add undefined ID to tracker 1309221950225 Service.Main DEBUG Clearing sync triggers. 1309221961126 Engine.Forms WARN GUID query returned undefined; turn on Trace logging for details. 1309221961126 Tracker.Forms WARN Attempted to add undefined ID to tracker 1309221965147 Service.Main DEBUG Clearing sync triggers. 1309221971985 Engine.Forms WARN GUID query returned undefined; turn on Trace logging for details. 1309221971985 Tracker.Forms WARN Attempted to add undefined ID to tracker 1309221974985 Service.Main DEBUG Clearing sync triggers. 1309221999922 Service.Main DEBUG Clearing sync triggers. 1309222425118 Service.Main DEBUG Clearing sync triggers. 1309222435499 Service.Main DEBUG Clearing sync triggers. 1309222441128 Service.Main INFO Logging in user bkafrick 1309222441640 Net.Resource DEBUG mesg: GET success 200 https://phx-sync390.services.mozilla.com/1.1/bkafrick/info/collections 1309222441640 Net.Resource DEBUG GET success 200 https://phx-sync390.services.mozilla.com/1.1/bkafrick/info/collections 1309222441640 Service.Main DEBUG Fetching global metadata record 1309222441641 Service.Main DEBUG verifyLogin failed: this[defer] is null JS Stack trace: ()@util.js:366 < WeaveSvc__remoteSetup()@service.js:1312 < ()@service.js:900 < WrappedNotify()@util.js:164 < verifyLogin()@service.js:851 < ()@service.js:1142 < WrappedNotify()@util.js:164 < WrappedLock()@util.js:132 < WrappedCatch()@util.js:106 < WeaveSvc_login()@service.js:1116 < _autoConnect()@service.js:1094 < ([object Object])@service.js:1102 < notify([object XPCWrappedNative_NoHelper])@util.js:1151 1309222441656 Service.Main DEBUG Exception: Login failed: error.login.reason.network No traceback available 1309222441656 Service.Main DEBUG Autoconnect failed: error.login.reason.network; retry in 936 sec. 1309222448509 Service.Main DEBUG Clearing sync triggers. 1309222512086 Service.Main DEBUG Clearing sync triggers. 1309223376852 Service.Main INFO Logging in user bkafrick 1309223377369 Net.Resource DEBUG mesg: GET success 200 https://phx-sync390.services.mozilla.com/1.1/bkafrick/info/collections 1309223377369 Net.Resource DEBUG GET success 200 https://phx-sync390.services.mozilla.com/1.1/bkafrick/info/collections 1309223377370 Service.Main DEBUG Fetching global metadata record 1309223377370 Service.Main DEBUG verifyLogin failed: this[defer] is null JS Stack trace: ()@util.js:366 < WeaveSvc__remoteSetup()@service.js:1312 < ()@service.js:900 < WrappedNotify()@util.js:164 < verifyLogin()@service.js:851 < ()@service.js:1142 < WrappedNotify()@util.js:164 < WrappedLock()@util.js:132 < WrappedCatch()@util.js:106 < WeaveSvc_login()@service.js:1116 < _autoConnect()@service.js:1094 < ([object Object])@service.js:1102 < notify([object XPCWrappedNative_NoHelper])@util.js:1151 1309223377391 Service.Main DEBUG Exception: Login failed: error.login.reason.network No traceback available 1309223377391 Service.Main DEBUG Autoconnect failed: error.login.reason.network; retry in 1607 sec. 1309223399275 Service.Main DEBUG Clearing sync triggers.

所有回复 (1)

juato4
juato4
more options

1300801876905 Service.Main INFO Sync completed successfully at 2011-03-22 10:51:16 after 18.53 secs. 1300802704912 Engine.Forms WARN GUID query returned undefined; turn on Trace logging for details. 1300802704912 Tracker.Forms WARN Attempted to add undefined ID to tracker 1300803836316 Service.Main DEBUG Clearing sync triggers.