搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I went to update and now I can't get on Firefox at all.

more options

I updated Firefox last night, set up an account, had the email sent to me to confirm, confirmed. Today I can not get Firefox at all.

I updated Firefox last night, set up an account, had the email sent to me to confirm, confirmed. Today I can not get Firefox at all.

所有回复 (1)

more options

Normally you don't need to register or set up any accounts to install or update Firefox. Is it possible that you set up Firefox Sync, to synchronize settings between different computers/devices? If that isn't it, I'd be very wary of whatever it is you installed.

You may want to run some supplemental scans. These two tools are highly regarded:

Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free

SUPERAntiSpyware : http://www.superantispyware.com/