Everytime I open Firefox 5, a window pops up that says,"TypeError: Components.classes[cid_siterank] is undefined,"with an ok button on it. I want this box to disappear.
Everytime I open Mozilla Firefox 5 Beta, a window pops up that says, "TypeError: Components.classes[cid_siterank] is undefined," with an "ok" button, after I click ok, it opens firefox, how do I stop this window from appearing everytime I open firefox? It never did this with previous versions of firefox.
Everytime I open Mozilla Firefox 5 Beta, a window pops up that says, "TypeError: Components.classes[cid_siterank] is undefined," with an "ok" button, after I click ok, it opens firefox, how do I stop this window from appearing everytime I open firefox? It never did this with previous versions of firefox.
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4+ you can use one of these to start in Safe mode:
- Help > Restart with Add-ons Disabled
- Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)