Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox window not responding to certain functions

  • 4 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 aminuteman

aminuteman
aminuteman
more options

1) It seems that every time I open a new window (either Ctrl N or through link), the new window does not respond until I cycle through the windows (or Alt Tab). Until I do this, anything I try to click on the new window affects the window behind it, as if the new window is only and image and not interactive.

2) Even when I do not open a new window, but use one I'm already using (like this one), I am unable to minimize, shrink or exit the window. The buttons do not respond (not even highlighted). But the tabs and everything else do respond.

Any advice? Thanks

Adam

1) It seems that every time I open a new window (either Ctrl N or through link), the new window does not respond until I cycle through the windows (or Alt Tab). Until I do this, anything I try to click on the new window affects the window behind it, as if the new window is only and image and not interactive. 2) Even when I do not open a new window, but use one I'm already using (like this one), I am unable to minimize, shrink or exit the window. The buttons do not respond (not even highlighted). But the tabs and everything else do respond. Any advice? Thanks Adam

所有回复 (4)

the-edmeister
the-edmeister
  • Moderator
more options

Try the Firefox SafeMode.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  1. You can open the Firefox 4/5/6/7 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  2. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

aminuteman
aminuteman 提问者
more options

Thanks for the reply. I tried this and the problem persists. I just reinstalled Firefox and the problem is still there. Any idea what's going on?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try a clean reinstall.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

It may not be necessary to create a new profile, so first try if it works with your current profile and if not then create a new profile.

aminuteman
aminuteman 提问者
more options

Thank you for your suggestion cor-el, but the problem persists. I did a clean reinstall (w/ deleting the folder but not removing the personal data)... First window I opened, the tabs were functioning but the three rightmost buttons (exit, minimize and modify window) were not responding or even getting highlighted.

I had to cycle through my windows to get it to respond. This is so frustrating!