Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I want to install version 6, but my windows 7 will not unistall version 3.6. Thus the setup trips out. What can I do?

  • 6 个回答
  • 2 人有此问题
  • 9 次查看
  • 最后回复者为 Andrew

more options

The control panel will not unistall version 3.6.12. After downloading version 6.0, and running setup, I have a dialogue box that says I must reboot computer to complete previous uninstalling of firefox. After doing this about 5 times, I still get the same message. Is there are way of bypassing this requirement so that I can install version 6.0? or how do I delete all 3.6 registry files and not lose my passwords and history of firefox?

The control panel will not unistall version 3.6.12. After downloading version 6.0, and running setup, I have a dialogue box that says I must reboot computer to complete previous uninstalling of firefox. After doing this about 5 times, I still get the same message. Is there are way of bypassing this requirement so that I can install version 6.0? or how do I delete all 3.6 registry files and not lose my passwords and history of firefox?

被采纳的解决方案

Can you please select solved it! at the top beside my answer?

定位到答案原位置 👍 0

所有回复 (6)

more options

When you are installing install to another folder(new folder)

more options

Thanks feer56

I will try this, but I didnot get to that stage of asking to install to another folder. The wizard asks to reboot before it goes through these sub routines. Chris

more options

When installing select custom first

more options

okay i will try that

more options

That does the trick of going through the installation process.

Thanks

more options

选择的解决方案

Can you please select solved it! at the top beside my answer?