搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Have updated to F.F.6 I am still getting this error evertime I use it. Message: [Javascript Application] TypeError: Components.classes[@softage.ru/skype/SkypeFfExtension;1'] is undefined - HELP

  • 4 个回答
  • 32 人有此问题
  • 6 次查看
  • 最后回复者为 seanparry

more options

Every time I use F.F. I get this error. TypeError: Components.classes['@softage.ru/skype/SkypeFfExtension;1'] is undefined

Does anyone else get this and or know how to remove it?

Many thanks for your help and support

Every time I use F.F. I get this error. TypeError: Components.classes['@softage.ru/skype/SkypeFfExtension;1'] is undefined Does anyone else get this and or know how to remove it? Many thanks for your help and support

被采纳的解决方案

Remove/Disable Skype extension

Uninstalling Add-ons

Check and tell if its working.

定位到答案原位置 👍 2

所有回复 (4)

more options

This issue is caused by the Skype extension for Firefox.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

由cor-el于修改

more options

As suggested I started FF in Safe Mode and I did not get the error. What can I do now to trace which extension is causing this error?

Also can anyone give me a email address for Skype as I cannot find one. So that I can contact them and ask them, if they have an update to fix the problem

more options

选择的解决方案

Remove/Disable Skype extension

Uninstalling Add-ons

Check and tell if its working.

由Hasan于修改

more options

Yes, I went in and disabled Skype and then powered down the system and I think that this has resolved the problem as when I went back it. I do not know have the error.

Many thanks