搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

BBC iplayer favorites will not remain saved, they used to. What can I do?

  • 2 个回答
  • 42 人有此问题
  • 4 次查看
  • 最后回复者为 AndyH_BBC

more options

Hi I have the latest verson of firefox. When I select programmes for the favorites list on BBC iplayer, they appear on the list, but if I close the programme and re-open it they have vanished. When I do the same thing in Internet Explorer, on the same pc, it is fine, they remain on the list. What is the problem and how do I fix it?

Hi I have the latest verson of firefox. When I select programmes for the favorites list on BBC iplayer, they appear on the list, but if I close the programme and re-open it they have vanished. When I do the same thing in Internet Explorer, on the same pc, it is fine, they remain on the list. What is the problem and how do I fix it?

所有回复 (2)

more options

Is it a sign-in problem? When this happened to me it was not the browser itself but rather the fact that I had saved some favourites while I was signed out. So when I noticed and signed back in again they were gone.

µ

more options

A change in version 7 of Firefox which has been made to improve the security of the browser and is related to cross domain scripting vulnerabilities has had the unfortunate side-effect of breaking the favourites functionality in iPlayer. The iPlayer development team are currently working on a way to rectify the situation and can only apologise for the inconvenience caused.