I get a message saying this is embarassing and can't load tabs and then sometimes does not load at all
In addition, when using Google on Firefox, my queries are misdireceted, e.g. I clicked on Boston Museums and got Coupon, etc
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Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
- http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
There are other things that need your attention.
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
- Shockwave Flash 10.0 r45
Update the Flash plugin to the latest version.
- https://support.mozilla.com/kb/Managing+the+Flash+plugin
- http://kb.mozillazine.org/Flash
- http://www.adobe.com/software/flash/about/
Update the Java plugin to the latest version.