Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashing 6.0.2, a dozen times or more a day even after starting in safe mode, disabling add-ons and going through all the guides on Firefox crashes

  • 1 个回答
  • 40 人有此问题
  • 1 次查看
  • 最后回复者为 Julia

more options

I've done 3 uninstalls, 2 of them all the way, one keeping the customizations. I have reinstalled each time. I've updated my plug-ins, restarted in safe mode with everything disabled (including plug-ins and add-ons) and am going nuts trying to figure out why Mozilla keeps crashing. It ALWAYS crashes on the Firefox add-on page, it sometimes crashes on Youtube and Facebook and rarely on google pages. I have ran MalwareBytes, SuperAnti-Spyware, Norton scans and Norton Power Eraser, they all say that I am clean, my computer is clean and the worse thing they can find are cookies.

Please help. Thanks!!

I've done 3 uninstalls, 2 of them all the way, one keeping the customizations. I have reinstalled each time. I've updated my plug-ins, restarted in safe mode with everything disabled (including plug-ins and add-ons) and am going nuts trying to figure out why Mozilla keeps crashing. It ALWAYS crashes on the Firefox add-on page, it sometimes crashes on Youtube and Facebook and rarely on google pages. I have ran MalwareBytes, SuperAnti-Spyware, Norton scans and Norton Power Eraser, they all say that I am clean, my computer is clean and the worse thing they can find are cookies. Please help. Thanks!!

所有回复 (1)

more options

Some of the IDs are: bp-4114edef-c971-4186-be78-d7caf2110917, bp-75ebb8f1-eb77-48c5-8459-855d92110917, bp-9058c487-b913-4932-a6f6-4fbb12110917, bp-9e06e3c8-43ec-4f78-ad70-de51c2110917, bp-c5af28a9-ce6c-4ab7-9c66-07d552110917, bp-579cc0c9-d018-4645-9a05-377f32110917.

Thanks!