搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

  • 6 个回答
  • 11 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

I ran the firefox 7 update, and afterwards, was unable to start firefox. Even running in safe mode (from command line via firefox -safe-mode) did not work. I get the crash dialog immediately when trying to run.

I ran the firefox 7 update, and afterwards, was unable to start firefox. Even running in safe mode (from command line via firefox -safe-mode) did not work. I get the crash dialog immediately when trying to run.

被采纳的解决方案

See:

  • bug 680927 NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO

(please do not comment in bug reports)

定位到答案原位置 👍 1

所有回复 (6)

more options

-> Close Firefox

  • click Firefox button and click Exit (OR File Menu -> Exit)
  • OR press CTRL + ALT + DEL keys to open Task Manager -> Processes tab -> right-click firefox.exe and click End Process Tree -> close Task Manager

-> Start Firefox in Safe Mode by holding down SHIFT key while starting Firefox

  • As an alternative method, use Win + R key combination and enter one of the following in the Windows Run box:
    • firefox -safe-mode
    • "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode
    • "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode

-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

Check and tell if its working while you are using Firefox Safe Mode.

Troubleshooting extensions and themes

由Hasan于修改

more options
more options

Starting in safe mode did not change the behavior. Still crashes immediately.

more options

Update Firefox to 7.0.1

Check and tell if its working.

由Hasan于修改

more options

Upgrading to 7.0.1 did not fix this issue. Turns out it was this bug: https://bugzilla.mozilla.org/show_bug.cgi?id=680927

Fixed it with the workaround in comment 34 in the link above.

more options

选择的解决方案

See:

  • bug 680927 NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO

(please do not comment in bug reports)