搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Where is the "add a device" button now?

  • 5 个回答
  • 23 人有此问题
  • 1 次查看
  • 最后回复者为 kakstis1

more options

This latest version of Firefox Sync is not at all user friendly.

I had to reinstall Windows, so obviously I had to download Firefox again and set up all the sync information. I know how it's supposed to work. Got the three lines of codes and went to enter it on my other computer.

The problem? There is no option to "add a device." I just get another three lines of codes. Thinking, "Oh, they must have changed things. Let me click the 'show me how' button," I did just that. But the help page it takes me to is for the old version of Sync and is completely useless to me. I don't have my original sync key because there is no longer an option to retrieve my sync key from "manage account," since there is no "manage account option."

This is effing ridiculous. If anyone can help me, I would really be grateful.

Oh, and here's a hint, Mozilla: Next time you go and change things, update your help docs as well.

This latest version of Firefox Sync is not at all user friendly. I had to reinstall Windows, so obviously I had to download Firefox again and set up all the sync information. I know how it's supposed to work. Got the three lines of codes and went to enter it on my other computer. The problem? There is no option to "add a device." I just get another three lines of codes. Thinking, "Oh, they must have changed things. Let me click the 'show me how' button," I did just that. But the help page it takes me to is for the old version of Sync and is completely useless to me. I don't have my original sync key because there is no longer an option to retrieve my sync key from "manage account," since there is no "manage account option." This is effing ridiculous. If anyone can help me, I would really be grateful. Oh, and here's a hint, Mozilla: Next time you go and change things, update your help docs as well.

所有回复 (5)

more options

exactly same problem(s) as described above. Trying to set up Firefox sync between windows 7 laptop and new Android device.

more options

由cor-el于修改

more options

From the original question:

"I don't have my original sync key because there is no longer an option to retrieve my sync key from 'manage account,' since there is no 'manage account option.' "

Again, the help docs have not been updated to the new interface. The question still stands.

more options

same here, described exactly the same. whats up with the wrong solutions too that are posted?

more options

NOBODY KNOWS?????????