Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Why is Firefox not allowing me to attach any document to an e-mail, even a one-page one?

  • 1 个回答
  • 5 人有此问题
  • 2 次查看
  • 最后回复者为 rbillings

nlwboston
nlwboston
more options

Ever since I upgraded Firefox the last time, it is not letting me attach any document to an e-mail. I consistently get this error message: "Your attachment could not be uploaded. Please verify that your attachment is not empty."

IT"S NOT EMPTY! I regularly need to attach Word documents to e-mails, even whole book manuscripts, so this is impeding my work!

Ever since I upgraded Firefox the last time, it is not letting me attach any document to an e-mail. I consistently get this error message: "Your attachment could not be uploaded. Please verify that your attachment is not empty." IT"S NOT EMPTY! I regularly need to attach Word documents to e-mails, even whole book manuscripts, so this is impeding my work!

所有回复 (1)

rbillings
rbillings
more options

Hi nlwboston-

Which email product are you using? There could be a couple of different answers to this. If it is Yahoo, they are having a lot of problems with attachments - that have nothing to do with Firefox. I have also seen one person who was experiencing this problem because the browser thought the email attachment was an ad, and was being blocked by an add-on. The solution to that was to specifically allow the webmail URL for the ad blocker. Hope one of those help.