Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I am unable to open mozilla. It says restore session. If I try to open a new tab it says mozilla not responding. I am able to get on the internet through internet explorer and if I switch users I am able to get on mozilla through another users.

  • 2 个回答
  • 4 人有此问题
  • 1 次查看
  • 最后回复者为 Whitewave_9

lindabennett
lindabennett
more options

I am unable to open mozilla. It says restore session. If I try to open a new tab it says mozilla not responding. I am able to get on the internet through internet explorer and if i switch users I am able to get on mozilla through another user.

Thanks

I am unable to open mozilla. It says restore session. If I try to open a new tab it says mozilla not responding. I am able to get on the internet through internet explorer and if i switch users I am able to get on mozilla through another user. Thanks

所有回复 (2)

Vivek
Vivek
more options

hi,

I think opening a new tab doesn't work because Firefox maybe waiting for an input / action. Try choosing either Restore session or Start New Session before proceeding. Restore session will try to restore your tabs / sites which were open when Firefox crashed and Start new session forgets that info and will try to open a new empty tab or your homepage.

Whitewave_9
Whitewave_9
more options

When did this start for you?

Mine started after I started following the OWS stories.