Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't setup sync account on new SGS2 - no option add new device

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Summermoon

more options

Ive set up FF for its sync account. Then I go to my Android SGS2 then open FF mobile check enable sync and tap the connect button which says incorrect user-name and password underneath. Then it give me the 12 digit encryption key and says put this key into my other device.

However Firefox on my PC does not have this option instead it does the same as the phone and gives me another 12 digit key!!!!

Driving me knutys.

Hope someone can point me in the right direction

Ive set up FF for its sync account. Then I go to my Android SGS2 then open FF mobile check enable sync and tap the connect button which says incorrect user-name and password underneath. Then it give me the 12 digit encryption key and says put this key into my other device. However Firefox on my PC does not have this option instead it does the same as the phone and gives me another 12 digit key!!!! Driving me knutys. Hope someone can point me in the right direction

所有回复 (3)

more options

Have you set up the computer first?

I will recommend you to read this article: Use Sync to share your Firefox bookmarks, passwords and more with Firefox for mobile

It will guide you through the process. If you get stuck in any step, let me know and I can help you.

more options

Sorry I thought the statement "I've set up FF for its sync account." would be taken as meaning I had set-up the computer first.

Also I referenced the fact that Firefox on my PC does not have this option instead it does the same as the phone and gives me another 12 digit key!!!!

Yes I have set up the computer first.

I don't have the option to add a device on the Android device it just gives me the 12 digit code

more options

I fixed it sort of. Just had to start whole process again with another email address. TEh old one seems to have corrupted the sync account.

Anyway that went fine Sync works now. However if I have to replace the phone again Ill have to set up another email address to get it to work again.

Seems like a bug to me. You can try and delete your sync account but it says some stuff about dinosurs??