Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox crashes

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

holly.golian
holly.golian
more options

I updated my Gmail to the new format and now I cannot get Firefox to open.  I get a message saying:  "The instruction at 0x1000865a referenced memory at 0x1000865a. The memory could not be read."

I have disabled ad-ons and have tried opening in safe mode to no avail.

I updated my Gmail to the new format and now I cannot get Firefox to open.  I get a message saying:  "The instruction at 0x1000865a referenced memory at 0x1000865a. The memory could not be read." I have disabled ad-ons and have tried opening in safe mode to no avail.

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a problem with the Flash plugin.

Try to update the Flash plugin to the latest version.