Firefox crashes
Hi, I cannot get Firefox to open, it just continually crashes on start up, including in safe mode. Here's my latest crash ID: Crash ID: bp-b197558b-8606-43d1-8828-4e9272111107 I've been using Firefox for years and have heaps of bookmarks, and it's my favoured browser, so I'd be really grateful if you could help. Thanks Niamh.
被采纳的解决方案
Truster Rapport is likely to be the crash problem
Crash ID report: b197558b-8606-43d1-8828-4e9272111107
Crash signature: _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**)
See my post /questions/893296 for additional comments.
定位到答案原位置 👍 1所有回复 (2)
选择的解决方案
Truster Rapport is likely to be the crash problem
Crash ID report: b197558b-8606-43d1-8828-4e9272111107
Crash signature: _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**)
See my post /questions/893296 for additional comments.
That was it! Thank you so much. I've uninstalled Trusteer Rapport and I'm back up and running. Thank you again. Niamh.