搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

  • 2 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 SanAngelo

more options

I've been using FF 7.0

This morning when I went to open FF the automatic updates were installed. After the installation FF crashed immediately.

I tried a number of approaches to fixing this problem but nothing worked; I restarted the computer, I started FF in safe mode but prior to while in 7.0 I disabled all add-ons, I went to your website and down loaded 8.0 and installed it.....nothing I did worked.

In between all this I had to reinstall 7.0 after 8.0 crashed right after installation. Each time, after the installation, the FF browser would pop up but close immediately.


Crash page:

https://crash-stats.mozilla.com/report/index/bp-b965b565-0099-4867-90f0-053102111110

I've been using FF 7.0 This morning when I went to open FF the automatic updates were installed. After the installation FF crashed immediately. I tried a number of approaches to fixing this problem but nothing worked; I restarted the computer, I started FF in safe mode but prior to while in 7.0 I disabled all add-ons, I went to your website and down loaded 8.0 and installed it.....nothing I did worked. In between all this I had to reinstall 7.0 after 8.0 crashed right after installation. Each time, after the installation, the FF browser would pop up but close immediately. Crash page: https://crash-stats.mozilla.com/report/index/bp-b965b565-0099-4867-90f0-053102111110

被采纳的解决方案

Your crash report indicates that the cause may be Roboform. You can try to update to Roboform: http://www.roboform.com/platforms/browsers/firefox

  • See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

Your crash report indicates that the cause may be Roboform. You can try to update to Roboform: http://www.roboform.com/platforms/browsers/firefox

  • See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

由SafeBrowser于修改

more options

Yep.....it was RF2G that was causing the crash. Updating RoboForm fixed the problem.

Thank you sir, I appreciate your help.