搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Impossible to use browser

  • 6 个回答
  • 9 人有此问题
  • 1 次查看
  • 最后回复者为 Bobkek

more options

Since several month I cannot use firefox browser, due to error message" Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." In fact I deleted & uninstalled all previous versions and that message keeps on popoing up. The fact is that Firefox is NOT running and as stated, it was uninstalled, still... no way to re-install the newer version, Pls. help Regards Bob

Since several month I cannot use firefox browser, due to error message" Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." In fact I deleted & uninstalled all previous versions and that message keeps on popoing up. The fact is that Firefox is NOT running and as stated, it was uninstalled, still... no way to re-install the newer version, Pls. help Regards Bob

所有回复 (6)

more options

Open task manager (ctrl+alt+del). Select the processes tab Look for firefox.exe and select it. Then click "end process"

Hope this helps, if firefox isn't in the process tab somebody else will need to try help you out.

Cheers.

more options

Firefox is already running but is not responding


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

more options

I was getting this occasionally with the version previous to 8.0 and a reboot of my system solved the problem every time. Oddly enough, "Firefox.exe" (and no other Firefox process I could identity) was NOT running when I went into Task Manager.

In short, try rebooting your computer if the Task Manager option doesn't work.

more options

That is because plugin-container.exe also contributes to Firefox being open.

more options

Thanks all for your kind response.... nothing works ;-(( 1- only firefox 8.01 runs when stopping process it just shot down the error popup, not solving the issue 2- Reboot didnt help as well 3- No plugin-container.exe on the task manager tray

Anyother idea? Cheers Bob

more options

Finally I deleted all related Mozila/Firefox for my PC and it seems to work. Thanks All for your support, enjoy the WE