搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

There is music playing in the background every time I open Firefox. How do I stop the music without turning all sound off?

  • 3 个回答
  • 2 人有此问题
  • 4 次查看
  • 最后回复者为 cor-el

more options

I don't get this music with any other browser, only Firefox. ITunes is off. I don't see any setting in Preferences that would cause this. . Apple Care tells me that it's a Mozilla Firefox problem.

I don't get this music with any other browser, only Firefox. ITunes is off. I don't see any setting in Preferences that would cause this. . Apple Care tells me that it's a Mozilla Firefox problem.

所有回复 (3)

more options

Check the home page setting:


It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also:

more options

I can't seem to find the files you list. Could they be named differently?

PS: I'm not a techie, so a plain English reply is appreciated.

more options

Did you try the button on the Help > Troubleshooting Information page to access the profile folder?