Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

why has Virgin media player stopped playing since a firefox upgrade

  • 1 个回答
  • 4 人有此问题
  • 16 次查看
  • 最后回复者为 cor-el

Maria-15
Maria-15
more options

since firefox updated from 7 or 8 the uk virgin media player has stopped played video's it says platform not supported , does anyone know if its a Linux issue or flash aid i'm on ubuntu 10.10 virgin media player runs on the latest version of flash

since firefox updated from 7 or 8 the uk virgin media player has stopped played video's it says platform not supported , does anyone know if its a Linux issue or flash aid i'm on ubuntu 10.10 virgin media player runs on the latest version of flash

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I also see a message "Your platform is not supported" although nothing seems to indicate that something special is needed apart from the Flash plugin.
Google Chrome shows that same error message.

I can open the page with a Windows user agent, but not with one that has Linux in it, so you can try to spoof the user agent for that website. 

    We recommend you use any of the following browsers:

        Windows: IE7+, Firefox 3+, or Google Chrome
        Mac: Google Chrome*

    *We recommend using Google Chrome on Mac if you are experiencing device detection issues with Firefox or Safari.

    Enable Javascript
    Please ensure you have JavaScript enable on your web Browser.

    Enable Cookies
    Please ensure you have Cookies enable on your web Browser.

    Install latest Flash
    You will need to have Adobe Flash Player 10.1 or above to be able to stream videos on the Player service. Get the latest version here http://get.adobe.com/flashplayer/