搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

when i try to download an image from a website, it doesn't appear in the file specified

  • 4 个回答
  • 4 人有此问题
  • 7 次查看
  • 最后回复者为 DavidTF

more options

Mozilla/Windows always asks which file to download the image into, and I get the download dialogue box appearing to show that it has been downloaded. But when I go that file to retrieve the image, it's not there, and I can't find it anywhere in the computer. This didn't happen always, but I'm not sure what has changed besides a couple Firefox updates.

Mozilla/Windows always asks which file to download the image into, and I get the download dialogue box appearing to show that it has been downloaded. But when I go that file to retrieve the image, it's not there, and I can't find it anywhere in the computer. This didn't happen always, but I'm not sure what has changed besides a couple Firefox updates.

被采纳的解决方案

Did disabling that scan work?

Your anti-virus software should still scan the file if you open the file or try to run the file if it is an executable. Only the automatic scan for new files that appear when Firefox is downloading the file isn't done.

定位到答案原位置 👍 1

所有回复 (4)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

more options

How much danger am I in if I leave this scanning device disabled? I'm generally careful about what I download, but I don't want to provide a huge hole for viruses to enter.

more options

选择的解决方案

Did disabling that scan work?

Your anti-virus software should still scan the file if you open the file or try to run the file if it is an executable. Only the automatic scan for new files that appear when Firefox is downloading the file isn't done.

more options

Yes, it worked. Glad I'm not putting the computer in too much risk. I once did download an image with a virus and alarms went off. That is what I worry about.