搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't open any files in hotmail account or even post on there forum anymore. I am not receiving any error messages.

  • 2 个回答
  • 4 人有此问题
  • 2 次查看
  • 最后回复者为 pokygirl

more options

This started a couple days ago. I can log into my hotmail account but I can't do anything once in it. What I can do from day to day varies. I have never received an error message. Day one I could log into hotmail but not open any files or emails. Day two was the same problem. Today, I was able to open some files and emails but cant send an email. I posted on hotmail's troubleshooting forum but today I can't even access their response to tell them their "solution" did not work. All that happens is I get the blue circle of Windows that shows up when waiting for something. The top tabs will indicate it is connecting and it flashes like crazy.

This started a couple days ago. I can log into my hotmail account but I can't do anything once in it. What I can do from day to day varies. I have never received an error message. Day one I could log into hotmail but not open any files or emails. Day two was the same problem. Today, I was able to open some files and emails but cant send an email. I posted on hotmail's troubleshooting forum but today I can't even access their response to tell them their "solution" did not work. All that happens is I get the blue circle of Windows that shows up when waiting for something. The top tabs will indicate it is connecting and it flashes like crazy.

所有回复 (2)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Unfortunately, this did not solve my problem. Some days I can get into hotmail and other days I can't. Yesterday I could and no dice today.