搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

  • 1 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 Matt_G

more options

Firefox in this computer crashes even on the safe mode. All o ther programs working well; crash reports sent more than 3 times., NO crash ID provided Firefox does not allow me to perform any action, not even to unistall the program.

Firefox in this computer crashes even on the safe mode. All o ther programs working well; crash reports sent more than 3 times., NO crash ID provided Firefox does not allow me to perform any action, not even to unistall the program.

所有回复 (1)

more options

Hey ffmelon,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!