Hi, You may have to look into the MS Office connection settings. Posting in a MS Office forum would be helpful regarding the settings. You may have to download the Solitaire game and install it to play the game. The site http://solitaire.com/ says "In the past, we were part of Internet Explorer. We're now a stand-alone program, which allows us to work on Windows-based computers that use browsers other than Internet Explorer and on new operating systems, such as Vista. And our new version gives much faster connection speeds to opponents!"