Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

my logons and passwords are gone and they are not saved under 10.0 release

  • 3 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

I have a vista 32 bit operating system. after I updated firefox for 10.0 release I have many problems. all my saved logons and passwords are gone, and every time I save them, if I logoff they don't come back so I have to logon and type the password for my e-mail on yahoo and gmail. when I try to access my history my form and search history box is not highlighted so I cannot check-it.

I have a vista 32 bit operating system. after I updated firefox for 10.0 release I have many problems. all my saved logons and passwords are gone, and every time I save them, if I logoff they don't come back so I have to logon and type the password for my e-mail on yahoo and gmail. when I try to access my history my form and search history box is not highlighted so I cannot check-it.

所有回复 (3)

more options

Do you mean that they are not saved in the Password Manager?

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

Make sure that you do not run Firefox in permanent Private Browsing mode.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

no i don't run private browsing. yes i do save passwords on security tab/option/tools

more options

I'm still not sure what your issue is.

Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?


There is a difference between remembering the name and password in the Password Manager and a "remember me" check box on a web page.
The latter usually involves the creation of a special "remember me" cookie that is stored on your computer and that is send to the server.
If that "remember me" cookie is removed or gets corrupted or is not send to the server then the server won't remember you and you need to sign in once again.