Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Just updated to Mac OS 10.7.3 and each time I attempt to open Firefox I receive the message; "Firefox quit unexpectedly". Can't use FF!

  • 2 个回答
  • 2 人有此问题
  • 4 次查看
  • 最后回复者为 b00m3r

b00m3r
b00m3r
more options

Just updated to Mac OS 10.7.3 and each time I attempt to open Firefox I receive the message; "Firefox quit unexpectedly". Can't use FF! Repeated attempts to open FF result in the same message. Downloaded FF again and the same message occurs. Safari, of course, works but that is not my choice.

Just updated to Mac OS 10.7.3 and each time I attempt to open Firefox I receive the message; "Firefox quit unexpectedly". Can't use FF! Repeated attempts to open FF result in the same message. Downloaded FF again and the same message occurs. Safari, of course, works but that is not my choice.

所有回复 (2)

Matt_G
Matt_G
more options

Hey b00m3r,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!

b00m3r
b00m3r 提问者
more options

Matt_G 

    Thanks for your response.  Before you replied, I decided to remove Firefox and then reinstall it.  That solved the problem.  I can only guess that when I upgraded my OS to 10.7.3, a jump of two versions, some file was corrupted.  
    Anyway, I appreciate your help.