搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Once I open a new tab I cannot go back to the others or turn the current or previous ones off.

  • 1 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 cor-el

more options

When this happened I uninstalled Firefox. I loaded the most recent version. I was surprised that my bookmarks were still there, so i opened a couple of tabs to see what would happen. I still cannot close any tabs in the toolbar. I have to close Firefox to close all of them. My scroll bar does seem very responsive either.

When this happened I uninstalled Firefox. I loaded the most recent version. I was surprised that my bookmarks were still there, so i opened a couple of tabs to see what would happen. I still cannot close any tabs in the toolbar. I have to close Firefox to close all of them. My scroll bar does seem very responsive either.

所有回复 (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).


Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: