搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Since upgrading to Firefox 10.0.2 my AVG extension has had to be disabled, as after typing in any web address in the address bar, the enter key had no effect and I could not go to the site without pressing the Reload arrow on right.

  • 4 个回答
  • 31 人有此问题
  • 2 次查看
  • 最后回复者为 dharmendar22

more options

I have recently upgraded Firefox to the latest version 10.0.2. After that I could not enter any website address and press the enter key and get to the website, nor could I select a website from the dropdown list of previously visited websites. The only way I could get there was by pressing the arrow on the right side of the address box (Reload current page). Once I disabled the AVG extension, everything worked normally. As soon as I enabled the AVG extension, it stopped working again.

I have recently upgraded Firefox to the latest version 10.0.2. After that I could not enter any website address and press the enter key and get to the website, nor could I select a website from the dropdown list of previously visited websites. The only way I could get there was by pressing the arrow on the right side of the address box (Reload current page). Once I disabled the AVG extension, everything worked normally. As soon as I enabled the AVG extension, it stopped working again.

被采纳的解决方案

Known issue. See:

try what sc123 suggested on above link. Send a email to support@avg.com with your full license key and let them know. I am sure its AVG related issue not Firefox.:)

定位到答案原位置 👍 1

所有回复 (4)

more options

选择的解决方案

Known issue. See:

try what sc123 suggested on above link. Send a email to support@avg.com with your full license key and let them know. I am sure its AVG related issue not Firefox.:)

more options

Didn't realise others had had this problem. I have just emailed AVG, as you suggested. Thanks.

more options

basilsfriend -- The ENTER key will work with the latest version of AVG. I have AVG 2612.0.1913, AVG Safe Search 12.0.0.1912, FF10.0.2 and Windows XP SP3. The "Enter Key" works. So make sure you update your AVG to the latest version (2612.0.1913), then enable AVG Safe Search in FF add-on again.

more options

Follow these steps for the controls to work:

  1. Start > Programs > Mozilla Firefox > Mozilla Firefox
  2. Find the “Tools” menu at the top of the browser window and select “Add-ons”.
  3. Click on the “Extensions” icon to make sure you’re in the correct option menu.
  4. Locate “AVG Safe Search” and click on the containing line to highlight and select the add-on.
  5. Click the “Disable” button and close the Add-ons window.
  6. Close down any Firefox windows you may have open.
  7. That’s It – You’re Done!