搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox has stopped working.

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Matt_G

more options

Firefox recently crashed (because I had another program doing too much stuff). After restarting my computer I opened up Firefox and tried loading the tabs I had opened and it didn't work. It just kept loading but never loaded. I tried again to open firefox and this time didn't open up the previous tabs. Again the tab just kept loading but never loaded. Sometimes the page will begin loading but never finish (for example, Facebook will load the basic menu bars and the words but nothing else). I've restarted my computer. I've updated everything. And I'm still getting the same problem. It also is not showing any of the bookmarks in the bar up top. Any help is much appreciated. Thanks.

Firefox recently crashed (because I had another program doing too much stuff). After restarting my computer I opened up Firefox and tried loading the tabs I had opened and it didn't work. It just kept loading but never loaded. I tried again to open firefox and this time didn't open up the previous tabs. Again the tab just kept loading but never loaded. Sometimes the page will begin loading but never finish (for example, Facebook will load the basic menu bars and the words but nothing else). I've restarted my computer. I've updated everything. And I'm still getting the same problem. It also is not showing any of the bookmarks in the bar up top. Any help is much appreciated. Thanks.

所有回复 (1)

more options

Hi vsawyer,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

Hopefully this helps!