Firefox crashes
Hello, since i updated Firefox last week it has been crashing at the start and i'm not able to open it in safe mode. I can't add any information on the troubleshooting as i can't open the program...
Hello,
since i updated Firefox last week it has been crashing at the start and i'm not able to open it in safe mode.
I can't add any information on the troubleshooting as i can't open the program...
所有回复 (1)
That is a problem with Trusteer Rapport (RapportTanzan9.DLL).
You submitted those reports with a Firefox 9.0.1 version.
You can try to update to Firefox 10.02 to see if it still happens and also make sure that you have the latest version of Trusteer Rapport.
- http://www.trusteer.com/support/rapport-installation-links
- http://www.trusteer.com/support/en/report-problem
You can try to stop Trusteer Rapport if installing the latest version of TR doesn't help.
Start Menu > Programs > Trusteer Rapport > Stop Rapport
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