搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

  • 1 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

Recently firefox will crash before I can even open it. It was working fine then just quit one day. I have tried to remove it from my computer and redownload it, but it still is crashing. It is crashing in safe mode still.

Recently firefox will crash before I can even open it. It was working fine then just quit one day. I have tried to remove it from my computer and redownload it, but it still is crashing. It is crashing in safe mode still.

所有回复 (1)

more options

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also: