搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

After upgrading to FF 11.0, I tried to logging into my bank accounts and getting this issue.

  • 1 个回答
  • 3 人有此问题
  • 2 次查看
  • 最后回复者为 Matt_G

more options

After upgrading to FF 11.0, I tried to loggin into my bank accounts, it's asking for additional info, not sure if its safe to provide this info ...as its asking for all the social details ..i have tried 3 different banks , same with all ...This problem isnt same with IE, bank sitess works fine on my IE

After upgrading to FF 11.0, I tried to loggin into my bank accounts, it's asking for additional info, not sure if its safe to provide this info ...as its asking for all the social details ..i have tried 3 different banks , same with all ...This problem isnt same with IE, bank sitess works fine on my IE

由NoahSUMO于修改

所有回复 (1)

more options

Hi gphandhar,

What do you mean that your bank is asking for "social details' in your question? If your bank is asking more questions after the upgrade, it could be that they see that you are using a different version of a browser than you normally do so they want to verify it is really you. It is not uncommon for them to ask for a pet's name, highschool attended, etc. Especially if you log in from a different computer that you don't normally use.

However, I think the absolute safest approach would be to call your bank and ask them if what you are seeing is indeed part of their security. You can never be too careful ;)

If it isn't your bank, your issue may be because you've been hit with some Malware.

Hopefully this helps!

由Matt_G于修改