Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox crashes

  • 2 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 simonjevans99

simonjevans99
simonjevans99
more options

Hi, when I try and open Firefox on my MacBook it starts with the 'Crash Reporter', I click on 'Quit Firefox' or 'Restart' and nothing happens, just keeps doing the same as above and opening the 'Crash Reporter'...please help.

Hi, when I try and open Firefox on my MacBook it starts with the 'Crash Reporter', I click on 'Quit Firefox' or 'Restart' and nothing happens, just keeps doing the same as above and opening the 'Crash Reporter'...please help.

所有回复 (2)

user66338
user66338
more options

Hello,

this should be the right article for you: Mozilla Crash Reporter

Also, try giving me a crash ID by following these steps: Get help fixing this crash

--Tobbi

由user66338于修改

simonjevans99
simonjevans99 提问者
more options

Hi Tobbi,

I looked at the link but I'm still stuck...I can't even open Firefox in safe mode? How do i give you a crash ID when I get to the location bar?

Thanks

Simon