搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

  • 3 个回答
  • 4 人有此问题
  • 1 次查看
  • 最后回复者为 DragoonHP

more options

Yesterday Firefox crashed while I had several windows open, when I tried to restore the session it crashed again and it keeps crashing every time I try to attempt to use it (with or without restoring data). It works for about 10-15 seconds before it closes and gives me a Crash report.

I've tried to start up i Safe mode but it still crashes almost instantly and there are no new Java updates to download. I've tried to uninstall Firefox and then install it again, but got the same problems with the new version.

Yesterday Firefox crashed while I had several windows open, when I tried to restore the session it crashed again and it keeps crashing every time I try to attempt to use it (with or without restoring data). It works for about 10-15 seconds before it closes and gives me a Crash report. I've tried to start up i Safe mode but it still crashes almost instantly and there are no new Java updates to download. I've tried to uninstall Firefox and then install it again, but got the same problems with the new version.

所有回复 (3)

more options

Try turning off javascript before leaving the restore page. (Options, Content, uncheck Enable Javascript)

If it works, you have the same problem I do. Unfortunately it hasn't been solved yet, so you're stuck without javascript until it is. https://support.mozilla.org/en-US/questions/925317

more options

Thanks for feedback, I managed to turn javascript off (inbetween crashes). But it still keeps crashing.

more options

Try to do a clean installation (that means deleting the profile folder and maybe just for simplicity sake everything)

http://kb.mozillazine.org/Uninstalling_Firefox

You can use a program (or addon like FEBE) to backup your extensions and bookmarks just in case.