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I've loaded and ran the Firefox 12 update by everytime I open my Gmail account it says I need to update to the latest version. I've tried re loading three times

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I've recently upgraded to Firefox 12 and every time I open gmail it says I need to upgrade to a newer version. I've reloaded 3 times already and it still happens. What gives?

I've recently upgraded to Firefox 12 and every time I open gmail it says I need to upgrade to a newer version. I've reloaded 3 times already and it still happens. What gives?

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Your User Agent shows that your are using Firefox 3.6.16 (click "More system details" to the right of your original question and scroll down to see:

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.16) Gecko/20110319 BTRS26718 Dealio Toolbar 3.1 Firefox/3.6.16 ( .NET CLR 3.5.30729) FBSMTWB

See --> https://support.mozilla.org/en-US/kb/Finding%20your%20Firefox%20version

The problem with your User Agent being changed could be caused by Fast Browser Search (FBSMTWB) being installed on your system:
Remove Fast Browser Search

THEN, reset your User Agent:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary: