We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Upgraded To OSX Lion And Cannot Retrieve My Info From Sync...Not Designed To Do This?

  • 1 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 cor-el

Jibberish18
Jibberish18
more options

I'm confused as to what Sync can do. Can Sync uploaded your previous info BACK to you if you install another operating system for example? Or is it made simply to store whatever information you tell it to and nothing else? I just installed OSX Lion on my Macbook and I could not retrieve my old Sync Info from OSX Snow Leopard. I followed instruction on how to receive a new recovery key and all this seemed to do was upload my newest info into sync and override everything. I'm confused. Can someone clear this up for me? Thank you.

I'm confused as to what Sync can do. Can Sync uploaded your previous info BACK to you if you install another operating system for example? Or is it made simply to store whatever information you tell it to and nothing else? I just installed OSX Lion on my Macbook and I could not retrieve my old Sync Info from OSX Snow Leopard. I followed instruction on how to receive a new recovery key and all this seemed to do was upload my newest info into sync and override everything. I'm confused. Can someone clear this up for me? Thank you.

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You should always backup the recovery key because that key is used to encrypt your data before sending it to the server.
Your data is removed from the Sync server as soon as you reset or change the recovery key.
You can request to send a new password to your email address in case you lost that, but your recovery key can't be recovered unless there are still other devices synced.