We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I deleted all my sync info, and I need it back I deleted it today by mistake please help me here.

  • 1 个回答
  • 2 人有此问题
  • 8 次查看
  • 最后回复者为 the-edmeister

more options
  1. I formatted my desktop
  2. I install Firefox
  3. I tried the Firefox sync option so I can restore my stuff
  4. And it's asked me for a username & password, So I used my username and password but I stopped when it asked me for a recovery key that I don't have so I create a new one.
  5. That when I lost all my bookmarks passwords... etc

please help me here I need my stuff back ASAP

# I formatted my desktop # I install Firefox # I tried the Firefox sync option so I can restore my stuff # And it's asked me for a username & password, So I used my username and password but I stopped when it asked me for a recovery key that I don't have so I create a new one. # That when I lost all my bookmarks passwords... etc please help me here I need my stuff back ASAP

由Qattanko于修改

所有回复 (1)

more options

Sorry, when you create a new Sync Key your data is erased from the Sync server and there are no backups made to the Sync server.