搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Due to customer being supported, must use FF 3.6.18 and today it has gone into continual hang/crash modes. Uninstall/reinstall = still crashes.

more options

Last few weeks, FF has been intermittently hanging. Now after continual crasheds, finally uninstalled and resintalled and it either immediately crashes or hangs with most (but not all) URLs. Google/Yahoo OK, CNN comes up, then usually hangs (sometimes immediately closes browser with error msg (see below).

Last few weeks, FF has been intermittently hanging. Now after continual crasheds, finally uninstalled and resintalled and it either immediately crashes or hangs with most (but not all) URLs. Google/Yahoo OK, CNN comes up, then usually hangs (sometimes immediately closes browser with error msg (see below).

所有回复 (5)

more options

Does that happen when you use Firefox Safe Mode? If not, it could be a problem extension.

more options

Also the 3.6.28 was the last of the security updates not the old 3.6.18 from June last year.

http://www.mozilla.org/en-US/firefox/all-older.html

more options

What posted was not the crash report, but that is the extra information about your Firefox setup that Firefox sends to the Mozilla server as part of the crash data.

If you have submitted crash reports then please post the IDs of one or more crash reports (bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).

  • You can find the IDs of the submitted crash reports on the about:crashes page.
  • You can open the about:crashes page via the location (address) bar, like you open a website.

See:

If you can't open Firefox then see:


See also:

more options

Well, considering that: (1) There is NO "AppData" folder under my <username>, and (2) Right now FF is bombing even on URLs such as CNN, and (3) It CLAIMS it generated a crash report, but then "about:crashes" is null, with no data....

I'm totally at a loss right now.

more options

Finally deleted the "latest" Adobe Flash player update, went back to Flash 10, worked ok, then added Flash 11 plug-in.

Browser slower, but ok for a few hours, then....

Finally got another crash.

Here's the URL for the crash report:

https://crash-stats.mozilla.com/report/index/db30e5e4-a2d1-488d-9b94-537db2120716

Hope it's helpful.