We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

e-mail attchemenst must be saved before they can be opened

  • 2 个回答
  • 1 人有此问题
  • 13 次查看
  • 最后回复者为 cor-el

Louscannon3
Louscannon3
more options

My web mail (BT yahoo) used to allow me to "open" or "save" e-mail attachments. It now does forces me to save the file to my documents (or desktop) before I can open it. This happens even with common files such as Word (.doc) files and Excel files. I am using Windows XP and can still open attachments directly if I use Internet Explorer for web mail, so it appears to be a settings problem with Firefox

My web mail (BT yahoo) used to allow me to "open" or "save" e-mail attachments. It now does forces me to save the file to my documents (or desktop) before I can open it. This happens even with common files such as Word (.doc) files and Excel files. I am using Windows XP and can still open attachments directly if I use Internet Explorer for web mail, so it appears to be a settings problem with Firefox

所有回复 (2)

dumdidadida
dumdidadida
more options

Hi,

You can try to adjust the Action in Tools (Alt + T) > Options > Applications for the different file types. If the problem persists, please try deleting the mimeTypes.rdf file in the Firefox Profile Folder after exiting Firefox. You can also open the profile folder via Firefox Help (Alt + H) > Troubleshooting Information > Show Folder.

Firefox Profile Folder & Files

If all fails, you could consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox can't handle Word documents internally and will always offer to save them.