Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

unexpected pop up

  • 1 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

Artichoke2
Artichoke2
more options

A few days back I clicked the icon to open Firefox and a popup appeared that said something like, "This is embarrassing but Firefox is having trouble opening. Would you like to try to fix the problem or start a new session?" I clicked on Start a new session but since it has bothered me that I may have fallen for a scam or bug infestation. What is the truth? N.B. I ran an anti virus scan afterwards and nothing turned up wrong.

A few days back I clicked the icon to open Firefox and a popup appeared that said something like, "This is embarrassing but Firefox is having trouble opening. Would you like to try to fix the problem or start a new session?" I clicked on Start a new session but since it has bothered me that I may have fallen for a scam or bug infestation. What is the truth? N.B. I ran an anti virus scan afterwards and nothing turned up wrong.

被采纳的解决方案

That means that Firefox has crashed more than once or didn't close properly.

See:

See also "Firefox hangs when you quit it":

Try to use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.

定位到答案原位置 👍 1

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

选择的解决方案

That means that Firefox has crashed more than once or didn't close properly.

See:

See also "Firefox hangs when you quit it":

Try to use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.