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Firefox crashes

  • 2 个回答
  • 1 人有此问题
  • 12 次查看
  • 最后回复者为 twhrider

twhrider
twhrider
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My parents' computer turned itself off yesterday evening and now Firefox goes straight to the crash report, it does not even open a window, even when trying to start the browser in safe mode.

My parents' computer turned itself off yesterday evening and now Firefox goes straight to the crash report, it does not even open a window, even when trying to start the browser in safe mode.

被采纳的解决方案

cor-el, thank you for your response. Whenever I tried to launch Firefox, it just went straight to a crash report, it would not load at all. Before I saw your reply, I decided to try installing the most up-to-date version of Firefox, and the problem was solved. Thank you anyway, though!

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所有回复 (2)

cor-el
cor-el
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  • Top 10 Contributor
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Can you at least bring up the Profile Manager to try to create a new profile?

You can also try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.

See also:

由cor-el于修改

twhrider
twhrider 提问者
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选择的解决方案

cor-el, thank you for your response. Whenever I tried to launch Firefox, it just went straight to a crash report, it would not load at all. Before I saw your reply, I decided to try installing the most up-to-date version of Firefox, and the problem was solved. Thank you anyway, though!