We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

  • 8 个回答
  • 41 人有此问题
  • 7 次查看
  • 最后回复者为 PhillipT

more options

Everytime I start Firefox it crashes. My startpage is www.google.nl. This issue started today, nothing has changed in my configuration. Safe mode is no problem.

Everytime I start Firefox it crashes. My startpage is www.google.nl. This issue started today, nothing has changed in my configuration. Safe mode is no problem.

被采纳的解决方案

This is a new bug and Mozilla are aware of it, until it is fixed a temporary workaround is to disable hardware acceleration in Firefox, to do this you will need too start Firefox in safe-mode which will prevent the crash occurring.

1. hold down shift key & double click Firefox on your desktop ( in the little box that you will be presented with ignore it and hit continue in safe mode )

2. click tools on the menu bar> Options > Click on advanced > uncheck " use hardware acceleration when available "

3. close Firefox and reopen ( if for any reason you still open Firefox in safe-mode upon reopening Firefox a simple restart of your system with fix that )

Hope that helps :)

定位到答案原位置 👍 6

所有回复 (8)

more options

选择的解决方案

This is a new bug and Mozilla are aware of it, until it is fixed a temporary workaround is to disable hardware acceleration in Firefox, to do this you will need too start Firefox in safe-mode which will prevent the crash occurring.

1. hold down shift key & double click Firefox on your desktop ( in the little box that you will be presented with ignore it and hit continue in safe mode )

2. click tools on the menu bar> Options > Click on advanced > uncheck " use hardware acceleration when available "

3. close Firefox and reopen ( if for any reason you still open Firefox in safe-mode upon reopening Firefox a simple restart of your system with fix that )

Hope that helps :)

more options

Tnx a lot. That was very helpful. :D

由astavar于修改

more options

This is a work around not a solution

more options

hence my wording on my first sentence if you read carefully

more options

I know. But for the time being Firefox starts normally. Now we'll wait for the solution. :D

more options

What I've been doing to avoid the crash is to open FF using the Start Menu. (I'm on Windows 7 x64, by the way) Click on the little arrow to the right of the FF icon, and it will give you a list of frequently used links. Choose one, and FF will start just fine (as long as it isn't the google homepage, anyway. haha) and from there you can click the Home button, and google won't crash anything. This way you don't have to disable hardware acceleration.

I included a screenshot, for clarification. (I erased some links - to do with work, don't want them public)

Hopefully that works for everyone; it works perfectly for me.

Good luck fixing the bug, guys.  :]

由Kranium于修改

more options

It seems that when Google.nl stopped to put doodles on their site the problem is solved. :D Since then I've had no crashes at all.

more options

Correct, i think it had something to do with the Olympic events Google was putting on the Google search pages, now that they're taken off the issue has stopped.