Could not initialize the application's security component
i have tried all the steps mentioned in Support KB articles . i am unable to find the file # cert8.db i have also tried creating a new profile.
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You can use this button to go to the Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Open Containing Folder
Try to rename the cert8.db file in the Firefox profile folder to cert8.db.old or delete the cert8.db file to remove intermediate certificates that Firefox has stored.
If you have user certificates that you want to keep then export those certificates to a .cer file before removing the cert8.db file.
If that helped to solve the problem then you can remove the renamed cert8.db.old file.
Otherwise you can rename (or copy) the cert8.db.old file to cert8.db to restore the previous intermediate certificates.
Firefox will automatically store intermediate certificates when you visit websites that send such a certificate.
You may need to remove or rename secmod.db (secmod.db.old) as well.
there is no file with the name # cert8.db