搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Keepass installed--I did not choose or want it. It deleted all my tabs. WTF??

  • 5 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Bluefish44

more options

How did Keepass install itself? I signed on as usual to Fiirefox this morning and there was Keepass, unwanted. All my tabs were removed. If this was a new version of FF I had previously not checked the automatic update feature.

Why does FF have to change so often? It screws things up whenever you do this.

How did Keepass install itself? I signed on as usual to Fiirefox this morning and there was Keepass, unwanted. All my tabs were removed. If this was a new version of FF I had previously not checked the automatic update feature. Why does FF have to change so often? It screws things up whenever you do this.

被采纳的解决方案

According to my Helpdesk, it turns out Eskeepass is a Google thing...which was comforting in a way. Something I clicked on while doing a Google search evidently caused this page to replace my homepages in Firefox and IE....only needed to change them back to what they were; there's nothing malicious involved.

定位到答案原位置 👍 2

所有回复 (5)

more options

I'm not sure how you got KeePass on your computer if you did not install it yourself. It is possible it came bundled with another piece of software? Firefox does not have keepass bundled, and never has had any-third party software bundled with it.

Have you been able to uninstall keepass? Disable or remove Add-ons can help you if you haven't been able to yet.

more options

Thanks for the offer.

Now I'm concerned. Today this--whatever it is--showed up on my IE browser (I use both Firefox and IE). Both times it showed up as my first tab. The tab reads "Eskeepass.com." The page has a snowman theme and a Google search bar in the middle of the page. It is not listed as an add-on in either Firefox or IE. I ran a full scan using fully updated Malewarebytes, but it came up clean. I also ran a search for "Eskeepass" on my computer and got nothing. A Google search for Eskeepass.com using McAfee safe search comes up with lots of hits, but all are labelled with a question mark. Any help to get rid of this thing will be greatly appreciated.

more options

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.

Then, Reset Firefox Refresh Firefox - reset add-ons and settings

more options

See above...I did do that--Malewarebytes came up clean.

more options

选择的解决方案

According to my Helpdesk, it turns out Eskeepass is a Google thing...which was comforting in a way. Something I clicked on while doing a Google search evidently caused this page to replace my homepages in Firefox and IE....only needed to change them back to what they were; there's nothing malicious involved.